@RS-Knowledgebase
In meinem Eröffnungsposting im RS3-Angebotsthread habe ich den Link für die RS-Knowledgebase gepostet, die ich auf RS hochgeladen habe. Darin werden fast alle Probleme, die in Frage kommen, angesprochen.
Zitat:
Zitat von the-next-contestant
Wollte gerade den Level 5 von Spanish (Spain) installieren und dann kommt:
"Ein nicht schwerwiegender Fehler ist aufgetreten"
9123, 9114
Hat da jemand ne lösung für?
Level 1-4 liefen ohne Probleme...
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Dann solltest Du die Programmversion 3.4.5 installieren.
Zitat von Rosetta Stone-Support:
Zitat:
I am receiving a 9123 Error message.
If you encounter Error 9123 during installation of a Rosetta Stone Version 3 Language Level CD, there may be an incomplete update. This can create a version mismatch between your Rosetta Stone application and your language level. You can resolve this error by updating your Rosetta Stone application.
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Zitat:
I am receiving a 9114 error message.
For Windows and Mac operating systems:
1. If your application version is 3.4.3 or below, please see this article on how to download the latest Rosetta Stone application.
2. Eject the language CD. Check the bottom of it. Is it scratched or dirty? Clean the CD with a soft dry cloth and try the installation again.
3. Disable your anti virus software on your computer and try the installation again.
4. If you have another language level, try installing that language level. If the install is successful, contact Rosetta Stone Support for additional help regarding the language level that gives you the error message.
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